Shipping policy

Thank you for shopping with WhiskerDen! We strive to ensure a smooth and reliable delivery process for all our customers. Please review our shipping policy below:

Shipping Options & Delivery Times

• We offer free standard shipping on all orders within the UK.
• Estimated delivery time: 5 to 7 business days.
• Orders are processed within 1-2 business days after payment is confirmed. You will receive a shipping confirmation email with tracking details once your order has been dispatched.

Order Processing

• Orders placed on weekends or public holidays will be processed on the next business day.
• Please ensure that your shipping address is accurate. WhiskerDen is not responsible for any delays or failed deliveries due to incorrect addresses.

International Shipping

• Currently, we only ship within the UK. We hope to expand our shipping options in the future to serve more customers worldwide.

Shipping Delays

• While we do our best to ensure timely delivery, please note that unforeseen delays may occasionally occur due to external factors (e.g., weather, courier delays). We appreciate your understanding and patience.

If you have any questions or concerns about your order, please feel free to reach out to us at WhiskerDen@outlook.com, and we’ll be happy to assist you.

Thank you for choosing WhiskerDen!